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Loyalty & Rewards

Giving Back What We Can

Our way of saying 'Thank you' for being a loyal customer and supporting your local family run business.

Points Mean Prizes!

Earn & redeemable your points for cash discounts, available in-store & online.

How Our Loyalty & Rewards Work For You

At The British Vape Company, our vape loyalty program UK is designed to make every order work harder for you. Shop online or in-store and you’ll automatically earn loyalty points — 1 point for every £1 — that you can redeem for instant savings at checkout. Whether you’re stocking up on nic salt e-liquid for your daily setup or grabbing a weekend treat from our newest shortfill e-liquid flavours, you’ll be building rewards with every basket.

Joining is simple: create an account, shop as normal, and watch your balance grow. Redeem 200 points for £5380 points for £10, or 700 points for £20 off your next order. It’s a transparent, no-nonsense way to save on the products you already love — from compact pod kits for quick convenience to robust sub-ohm kits that deliver dense vapour and bold flavour. Prefer a classic mouth-to-lung experience? Our curated MTL starter kits make switching easy, with smooth performance and wallet-friendly running costs.

We’re a family run UK vape shop with a focus on quality, consistency and value. That’s why our range highlights categories British vapers are actively choosing in 2025 — including fast-acting nicotine salts for a smooth inhale and high-VG shortfills for flavour chasers — so your rewards go towards the gear and juices you actually use. As the market shifts away from single-use devices, refillable vapes offer better long-term value and less waste, and our rewards make that switch even cheaper. You’ll also find clear flavour filters, strength options and coil guidance on product pages, so you spend less time searching and more time enjoying the perfect vape.

Every pound earns points, and every redemption is instant — no complicated tiers, no hidden catches. Create your account, check your balance in the dashboard, and redeem at checkout when you’re ready. If you shop in-store, just give the team your account email and/or name and we’ll sync your points. It’s our way of saying thanks for choosing British Vape!

Start earning today: Enter your email in our loyalty tab (bottom left of screen) to view your points, place your next order (using the same email), and turn everyday purchases into real savings with vape rewards you can feel.

Frequently Asked Questions (FAQs)

How do I earn points?

You earn 1 point for every £1 spent at The British Vape Company, both online and in-store. Points are automatically added to your account once your order is completed. There’s no need to manually claim them — just shop as usual and your balance will grow with every purchase.

How do I redeem points?

Redeeming is easy! Once you’ve earned enough points, you can apply them directly to checkout for instant savings:

  • 200 points = £5 off
  • 380 points = £10 off
  • 700 points = £20 off


Simply select your reward in our loyalty tab (bottom left of screen) and the discount will be applied automatically at checkout.

Do I need an account to collect points?

Online: No — Points are connected to your email address at checkout before completing your purchase so your points can be tracked and credited.

In-Store: Yes - You’ll need to give a member of the team your First Name & Email address before completing your purchase so your points can be tracked and credited. Without an email, we won’t be able to store or redeem your loyalty rewards.

Points in-store and online will sync to your email address, please ensure you provide the same email address on every purchase.

Can I earn and redeem points in-store?

Absolutely! When you shop in one of our British Vape stores, just give the team your registered account email. Your in-store purchases will automatically sync with your online account so you can earn and redeem points anywhere.

Do my loyalty points expire?

No — your points don’t expire as long as your account remains active.

Can I use points with other discounts or promo codes?

In most cases, yes! You can combine vape loyalty rewards with seasonal offers, unless a specific promotion states otherwise. If a discount code can’t be combined, you’ll see a notice at checkout.

Can't find what you're looking for?

Store Locations

Store Locator

Broadstone, Dorset

5 Moor Road, BH18 8AZ

Open | 10:00 - 16:30

MONDAY to SATURDAY

Parkstone, Dorset

500 Ashley Road, BH14 0AD

Open | 10:00 - 16:30

MONDAY to SATURDAY

Weymouth, Dorset

105b St Mary's Street, DT4 8NY

Open | 10:00 - 16:30

MONDAY to SATURDAY

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The British Vape Company

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